Refund Policy
Last updated 14 September 2026
30-day money-back guarantee
Pharma-Edu-Aid is operated by Holistic Digital Solutions Limited. If you are not satisfied with your Premium subscription, you can request a full refund within 30 days of your order date — no explanation needed.
How to request a refund
Payments are processed by our Merchant of Record, Paddle. Visit paddle.net and look up your order using the email address you paid with, or email support@pharmaeduaid.com and we will arrange the refund for you.
How long it takes
Approved refunds are returned to the original payment method. Paddle normally processes them within a few business days; your bank may take a little longer to show the credit.
Renewals and cancellation
Subscriptions renew automatically until cancelled. You can cancel at any time from your profile or the billing portal; access continues until the end of the period you have already paid for. Refunds on renewal charges follow the same 30-day window from the renewal date.
Questions
Email support@pharmaeduaid.com or use the contact form at pharmaeduaid.com/contact and we will help.